Hello,
Here's a shocking story for you.
I depend on my UK bank for pretty much everything. A week ago, the bank sent me an email out of the blue to say they were closing my . The reason given was that I failed to reply to an email from them last December (an email I don't receiving), asking me if I lived abroad and if I planned to move back to the UK any time soon. (They already knew the answers to both questions.)
I then appealed, stating the myriad ways this would make life impossible, only to hear they were "really sorry" but rejected my appeal anyway.
My mother lives with us here and uses internet banking, so in desperation I tried using her to receive a couple of payments to tide us over. That's when I found they had shut her as well, no reason being given.
There wasn't a great deal in my but it's all we have. Now they have put the balance in a holding and asked me to provide them with another UK in my name to transfer it. I don't have another and there is no way I can open one from here anyway. I have no address in the UK and cannot go to a local branch (the other thing they suggest) when I am 7,000 miles away.
In short, in the space of a week they have cut us off without a penny.
If anyone knows of a way to open a UK from here, I'd be glad to hear it. Otherwise I will be taking this to the press.
Here's a shocking story for you.
I depend on my UK bank for pretty much everything. A week ago, the bank sent me an email out of the blue to say they were closing my . The reason given was that I failed to reply to an email from them last December (an email I don't receiving), asking me if I lived abroad and if I planned to move back to the UK any time soon. (They already knew the answers to both questions.)
I then appealed, stating the myriad ways this would make life impossible, only to hear they were "really sorry" but rejected my appeal anyway.
My mother lives with us here and uses internet banking, so in desperation I tried using her to receive a couple of payments to tide us over. That's when I found they had shut her as well, no reason being given.
There wasn't a great deal in my but it's all we have. Now they have put the balance in a holding and asked me to provide them with another UK in my name to transfer it. I don't have another and there is no way I can open one from here anyway. I have no address in the UK and cannot go to a local branch (the other thing they suggest) when I am 7,000 miles away.
In short, in the space of a week they have cut us off without a penny.
If anyone knows of a way to open a UK from here, I'd be glad to hear it. Otherwise I will be taking this to the press.