I lived in Ajijic where there are office only after asking them if they had a branch in Chiapas, they said yes ... well not true , it closed down. Now I have to bank with the laptop and the app and I agree it is not friendly to say the least..

 

I opened an in August 2024. After SEVERAL tries, outside one time transferring funds from another USA Bank (Intercam is a USA bank) with a $30 USD fee attached, I am not permitted to 'overnight' (aka feeless) fortify my Intercam or transfer money to anyone.
I've ed the home branch a dozen times only to be sent a formulaic response that does not address the issue.

 

Very odd. I have had my Intercam for at least 10 years now and have had no problems. I mostly access through my laptop via the web. The only time I have encountered issues with access is when I have closed my browser window (accidentally) without logging out.

While it is true that transferring money from a U.S. bank to Intercam generally costs me money, $25 - $30 USD, that money is charged by the U.S. bank and not by Intercam. BTW, Intercam is a Mexican bank with s at various U.S. banks to simplify transferring money for norteamericanos living in Mexico.

It's a shame that some are experiencing difficulties with Intercam; my experiences have been mostly very positive.

 

Worst bank ever - rude unhelpful and arrogant - yet sometimes extremely nice - it’s like one day to the next - they are either incredibly friendly or unapologetically rude and inept